Peace Pharmacy Practice Leaflet P1

You can choose how you want your prescription to be dealt with. You can organise for us to collect your prescription from your surgery, or you can collect it yourself. If we collect it, then it will be ready within 48 hours for you to pick up. If you bring it in yourself, depending on the time of day, the script should be ready within 15 minutes or so. If you qualify, we may be able to provide you with an aid to taking your medicines - Ask at the counter or by eMail etc.

Advice and Accessibility

If you are too busy to arrange an appointment to see your doctor or feel your problem is not severe enough to talk to the GP, you can just drop in and have a chat about any health related problems that may be bothering you or your family. There you will be seen, in private if required, by a highly qualified healthcare professional who can give advice and if necessary supply a remedy or refer you on to a very wide variety of National and local services, if your problem requires further help.

Lifestyle Advice

With all the information about the best way to live your life constantly being updated, our pharmacist will help you decide what the risks/ benefits are for various diets, exercise regimes, alternative therapies etc.

Managing Long Term Conditions

If you are one of the many people suffering from a long-term illness like diabetes or asthma, our pharmacist can help you with controlling the symptoms, checking your drugs are working and that you are not suffering from side effects. They can also tell you about non-pharmaceutical advice that can improve your quality of life.

Specialist Services

Our pharmacy will now provide a variety of specialist services to help improve the health of our local community e.g. Care in the Chemist, Smoking Cessation, Helping local schools and Emergency Hormonal Contraception. Have a look at our website to update yourself with the latest services.

Disposing of Unwanted Medicines

These days it is very important not to throw any unused medication down the loo or in the bin. To help you get rid of this problem, our local pharmacist will now accept any medication that you or your family do not need. Just drop it in next time you are passing. We regret that unwanted medicines cannot be accepted from nursing homes.

Confidentiality

All our staff conform to the NHS Code of Practice on Confidentiality. It is part of their employment contract and if they breach the code they will face disciplinary action.

Complaints and Compliments

If you have any queries about any aspect of this pharmacy (good or bad!) please do not hesitate to let us know. You can tell us any way you like; verbally face to face, in writing, by telephone, letter, fax, eMail, text message etc. If you are still not satisfied with the outcome, you can follow the standard NHS complaints procedure.

Practice Leaflet p1